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Comfidex is an authorized reseller and solution provider for the Unisys InfoImage™ suite of Imaging and Workflow solutions. InfoImage is the premier enterprise-scalable solution for integrated document management, business workflow automation and high-volume document capture and storage. Unisys InfoImage solutions have been successfully deployed worldwide, and we at Comfidex have many years of experience with some of the largest and most successful imaging and workflow applications based on this enterprise-class technology.

In fact, Comfidex principals have been working with Unisys InfoImage technology for well over a decade and were involved in the initial design and implementation of the core InfoImage product components. Our deep understanding of this technology and its application to real-world business solutions make us the right partner to help you streamline and reduce the costs of your paper- and process-intensive applications.

Key Benefits

• Reducing the cost of business operations through the dramatic reduction or elimination of paper handling, and the automation of repetitive, manual processing steps

• Improving service by providing process participants with integrated, up-to-date information from recent transactions to current service issues and problems

• Reducing the time required to respond to customers accurately, while completing transactions successfully

• Connecting knowledge, content, and processes more closely with the extended enterprise though immediate, simultaneous access to electronic documents and folders

• Enhancing efficiency of both front and back office operations by optimizing the distribution of work and accomplishing more with fewer resources

Only InfoImage workflow and document technology solutions allow you to obtain these benefits quickly.

Product Components

Comfidex can help with solutions that address your process management and process improvement needs. The InfoImage product suite is one of the industry’s most advanced, scaleable, distributed, and high volume production technologies.

InfoImage solutions include:

• Workflow Technology – Robust and extensible business process automation software. Whether your processes are high volume and highly structured, low volume and unstructured, or something in between, we can help you leverage your use of the technology for optimal benefit.

• Document Imaging – Software components and state-of-the-art imaging hardware for capturing, customizing, delivering and managing document content within your processes and across your enterprise.

• Document and Records Management – Software that addresses your storage and retrieval needs for all types of documents. Check-in and check-out, heightened security, automatic filing, and complex retention and disposition processing are all available features.

• COLD / Enterprise Report Management - Software that provides point-and-click transformation of print streams to PDF format, along with highly flexible index extraction that turns key information into industry standard XML.

• Process strategy and vision – We can assist you in planning your process optimization approach for a department, a business, or the enterprise. And we’ll work with you to protect your existing investment while taking advantage of the latest benefits the technology has to offer.

• Full life-cycle implementation – From feasibility assessment through production operations, we team with you to make sure your process improvement goals are achieved on time and within budget.

• Solution Support – Available 24x7 support provides you with the confidence to stretch your capabilities. We can supply the formal education and training that will turn your process improvements into long term gains.

• Review and validation – We can examine the results of the process improvement effort and provide future solution usage recommendations including a payback analysis for future phases.

Contact us to learn more about InfoImage solutions and how Comfidex can help you with your imaging, workflow, and process automation needs.